Gorilla Panel
Proprietary client panel for team working time, reports and invoices.
Our proprietary system for Growth Retainer and SLA Premium clients. Transparency of team working time, reports, invoices, task status — all in one place.
01 Challenge & approach
× Before
- Zero visibility for the client — work status, hours, and invoices scattered across emails, calls, and spreadsheets, with no single point of reference.
- Time billing raised questions — the client saw the invoice for their Growth Retainer or SLA Premium plan, but not what the hours were actually spent on.
- Task status was only known by asking directly — without self-service visibility, the client had to ask the team what stage the project was at.
- Time tracking itself was fragmented internally — different tools for different teams, with no single source of truth for reporting back to the client.
→ Our approach
A client panel bringing project progress, hours, tasks, and invoices together in one place.
- A project-progress view updated in real time as the team works — no need to ask for a status update.
- Transparent tracking of hours billed under the retainer or SLA plan, visible to the client as they accrue.
- A kanban-style task board showing live status — what's pending, what's in progress, and what's done.
- Invoices and reporting consolidated in one place instead of scattered across emails and spreadsheets.
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