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CONTACT · FREE INITIAL CONVERSATION

Your first conversation is always free.

Whether you need a migration, implementation, audit, retainer or AI consultation — we always start with a 60-minute initial conversation at no cost. The outcome is a concrete recommendation, an offer with scope and pricing, or a referral to another vendor if we're not the right fit for your needs.

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≤ 24h
Form response time
60 min
First conversation free
Concrete
Recommendation, not pressure

Describe your project, we'll call back within 24 hours.

The more you write, the better we can prepare for the first conversation. The minimum is company name and contact details — we prefer, however, to also receive context about your current situation (which platform you're on, your revenue, the problem you want to solve).

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Email us at: contact@softgorillas.com We respond within 24 hours.

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Phone
Mon–Fri 9:00–17:00
E-mail
We reply within 24 hours
Registered address
Gorilla Software Sp. z o.o.
35-006 Rzeszów, Poland
Business hours
Mon–Fri 9:00–17:00
Urgent SLA matters — 24/7
LinkedIn
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First-contact questions we hear most often.

How long do I wait for a response?

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Standardly, we respond within 24 hours on business days. If your inquiry is urgent (e.g. your store is down), state that clearly in the description — we'll try to prioritize it. In very unusual situations (e.g. seasonal holidays), a maximum of 48 hours. If you haven't heard back after 48 hours, your message probably ended up in spam — call us directly in that case.

Is the first conversation free?

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Yes, always. The first call is typically 60 minutes online (Google Meet, Teams, Zoom) or at our office in Rzeszów if you prefer to meet in person. No cost, no obligation, no sales pressure. The outcome of the call is a concrete recommendation — either our offer, or a referral to another provider if we're not the right fit for your needs.

Do we sign an NDA before the conversation?

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Yes, at the client's request. We have a standard mutual NDA (protecting both sides) that we send for signature before the call. Most of our clients prefer to sign the NDA only once there's a concrete project offer, but that's your call. If your situation requires special discretion from the start, we'll sign the NDA before the first conversation.

Do you serve clients outside of Poland?

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Yes. We work with clients across the entire European Union (mainly Germany, Czechia, Slovakia, the Baltic states), the UK, and the US. We invoice in PLN, EUR, or USD. Our standard working language is Polish or English, native-level in both. For larger international projects we work fully in English, with technical documentation in English as well.

How large are our target projects?

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Our sweet spot is projects with an 80-450k PLN implementation budget plus a 12-45k PLN monthly retainer. We take on smaller projects (under 60k PLN budget) selectively — we recommend smaller agencies that specialize in micro-businesses for those. Larger projects (over 500k PLN) we run in an enterprise model, with a dedicated team of 6+ people over 6-12 months.
ALTERNATIVE

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