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Read by CEOs and CTOs of mid-market e-commerce.

We write not to capture SEO traffic but to deliver specific business and technical knowledge you won't find in generic marketing blogs from agencies. Most of our articles are based on real cases from the portfolio.

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Technical

Ecommerce Accessibility: WCAG 2.1 AA in Practice

Directive (EU) 2019/882, the European Accessibility Act, has applied since 28 June 2025 and covers electronic commerce. Many stores reacted as they do to any new obligation: audit ordered, report received, some fixes implemented, topic ticked off. Accessibility, though, is not a state you reach once. It is one you either maintain or lose.

September 11, 2026 · 9 min
Technical

Ecommerce Backup: RPO, RTO and the Restore Test

A backup nobody has ever restored is not a backup. It is an assumption: a file sits somewhere, someone uploads it one day, the store comes back. Until you test it on a separate environment, with a stopwatch, you do not know. Usually the backup turns out to be incomplete, or complete but two weeks old, or fresh but sitting on the server that has just died.

September 11, 2026 · 9 min
Technical

Ecommerce Website Monitoring: What to Actually Check

Typical uptime monitoring answers one question: is there something at the store address. The server returns a 200, the homepage loads, the chart is green. At that same moment a customer may be unable to add a product to the cart, to pay, or even to find what they came for. As far as the tool is concerned, the store works. As far as the till is concerned, it does not exist.

September 11, 2026 · 8 min
E-commerce platforms

PrestaShop maintenance: where the money actually goes

In PrestaShop, a single outage rarely wrecks a budget: it can be quoted, fitted into an hour pool and closed the same day. The real cost builds quietly: the store sits on a version it cannot leave, because three critical modules have no equivalent in the newer branch. Nobody reports it, because the store is selling.

September 11, 2026 · 9 min
E-commerce platforms

Shopify Technical Support: What You Pay For

Shopify merchants ask this earlier than anyone else: if Shopify looks after the servers, updates the platform and handles payment compliance, why pay an agency on top. The question is fair and deserves a fair answer, with no scare tactics.

September 11, 2026 · 9 min
E-commerce platforms

WooCommerce technical support: where the hours go

WooCommerce is free to download, and that is the only moment it is free. The core is a WordPress plugin, and everything that separates your store from a demo install comes from outside: payment gateway, carrier integration, ERP connection, product feeds, B2B pricing, invoicing. Each has its own author, release cycle and licence. The cost does not disappear, it moves from the platform subscription to plugins and to the time of whoever holds it together.

September 11, 2026 · 9 min
E-commerce platforms

Magento Store Maintenance: Support Dates and Budget

On most platforms the maintenance budget is decided by whatever broke. On Magento it is decided by the calendar. Every version has a published end of standard support date, and that date, not last month's ticket count, sets your spend for the next twelve months.

September 11, 2026 · 9 min
Growth and scaling

Changing your ecommerce maintenance provider, step by step

Most owners who have complained about their provider for months are still working with them. The reason is rarely "they are fine". It is usually this: I do not know who holds the domain or where the code lives, and I am afraid of a week without sales. The result is a contract in its third year and a store on a version nobody has updated for two.

September 11, 2026 · 9 min
Growth and scaling

In-house developer or agency: where each model breaks

Most comparisons end with one table of hourly rates. That is the least useful part of the decision: the rate is visible at once, the real cost shows up when something breaks. Each model has such a day.

September 11, 2026 · 9 min
Technical

NIS2 and your online store: are you in scope?

Let us start with the conclusion, to spare you three paragraphs of introduction: most online stores are not covered by NIS2. A regular store that sells its own goods in its own name is, as a rule, not an online marketplace, and is not in scope on that ground. If you recently took a call telling you to implement NIS2 within weeks or face a fine of 10 million euros, you were most likely talking to somebody selling fear rather than a service.

September 11, 2026 · 9 min
AI in e-commerce

Three AI use cases in e-commerce that really work

Most "AI in e-commerce" is FAQ chatbots with no business value. We present three concrete use cases we have implemented in production and that deliver measurable ROI.

April 18, 2026 · 15 min
Growth and scaling

Five e-commerce agency selection mistakes that cost 500k+

A bad choice of agency can cost a mid-market store over half a million złoty in the first year. Five mistakes and five questions with which to spot them before signing the contract.

February 6, 2026 · 7 min

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