We're not the agency that disappears after launch.
We built Gorilla Commerce because we'd been burned by agencies that vanished after launch. Today we're a team of specialists serving mid-market e-commerce in long-term relationships — our average client engagement is 3.4 years, with no plans to change that model.
Five beliefs on which we build Gorilla Commerce.
We don't pretend to be neutral — we have specific opinions on what a good e-commerce project should look like. These beliefs sometimes cost us clients looking for an agency that "says yes to everything." That doesn't change us.
A store that scales for 3 years doesn't need rewriting every 18 months
The worst e-commerce investment is a store that has to be rebuilt after a year because the architecture choice couldn't handle business growth. We design with a 5-7 year product lifespan in mind, not a quick 12-month launch. That's why our migrations cost more than the competition's — because we build resilience to change into them.
SEO-first, not SEO-last
Most agencies handle migrations technically first, treating SEO as a repair layer afterward. We reverse that order — every sprint starts with the SEO decision, only then the technical one. That's why the average traffic drop in our migrations is under 3%, against an industry benchmark of 15-30%.
Full transparency in Gorilla Panel, not PDF reports
Every one of our SLA and Growth Retainer clients gets 24/7 access to the Gorilla Panel, with full transparency into hours used, task status, monthly reports, invoices, and contracts. We don't send 'marketing-polished' PDF reports — we show real data our clients can actually make business decisions on.
We tell you when it's NOT worth working with us
If a client's project doesn't fit our expertise or budget, we recommend a specific alternative provider. Our portfolio tells us clearly where we're best (Sylius B2B, Shopify Plus D2C, mid-market migrations). Outside that scope, we're honestly worse than industry specialists. Long-term, that pays off for both sides.
Contracts with contractual penalties, not just marketing
Our migrations carry contractual penalties for missing SEO SLAs (a traffic drop over 5% in the first 90 days = 10% of project value plus a fix). Our deadlines carry penalties for delays (0.5% of project value per week late). These are real client-protection mechanisms, not marketing — because we believe that if we make a promise, we should have skin in the game.
Thirty people who build your store every day.
The Gorilla Commerce team consists of architects, backend and frontend developers, UX/UI designers, DevOps, SEO and AI specialists. Most of them have worked with us for years — that's why we can guarantee Growth Retainer clients that the same tech lead will still be working with them a year from now.
Nine numbers, that describe us best.
Numbers say more than marketing speak. Below are nine specific metrics describing our business — without embellishment and without stretching.
Operational scale
50+ implementations and migrations delivered over eight years of operation.
30 people on the team — architects, backend and frontend developers, UX/UI, DevOps, SEO, AI.
16 active operational partnerships with platform vendors and service providers.
11 current SLA clients generating roughly PLN 250K in annual recurring revenue.
Quality of cooperation
3.4 years — average length of relationship with SLA and Growth Retainer clients.
ISO 27001 — international certification for information security management.
0 days of sales downtime in any of our migrations over the last three years.
Less than 3% average organic traffic drop in our migrations (industry benchmark 15-30%).
PLN 5-50M annual turnover — the target market of our mid-market e-commerce clients.
The best path to us is a 60-minute initial conversation.
The free initial call is an hour where we get to know each other — your business, ambitions, constraints, and whether our specialization fits your project. If it turns out we're not the right match, we'll recommend another provider.