Professional Technical Support for Your Online Store

Trust experienced e-commerce experts

Our company specializes in technical support and development of online stores on various platforms: PrestaShop, Sylius, Drupal, WordPress, Shopify, Shoper. No matter what platform your store operates on, we provide comprehensive support and development tailored to your needs.

Why Choose Us?

Experienced Programmers

Our team includes not just PrestaShop specialists but also experts in Sylius, Drupal, WordPress, Shopify, and Shoper. With a wide range of skills, we can handle your store regardless of its technology.

Individual Approach

Every online store is different, which is why we offer support tailored to your unique needs. You can choose a one-time hourly package or ongoing technical support.

Satisfaction Guarantee

If our services do not meet your expectations, we will refund the cost of our work. The first 20 hours of collaboration are covered by a satisfaction guarantee.

Quick Problem Response

We always find time for “firefighting” for our clients. Our team is available even outside standard working hours to ensure your store runs smoothly.

Our Technical Support Services

Store Updates and Migrations

We perform safe updates and migrations of stores to newer versions or other platforms, minimizing downtime.
Technical Optimization

We improve store performance, optimize UX, and ensure fast page loading, which directly impacts conversions and customer satisfaction.
Module Development and Installation

We offer both ready-made modules and custom solutions tailored to your business needs.
Error Diagnosis and Repair

We identify and fix technical errors that may affect your store’s operation and customer satisfaction.
Security and Performance Audits

We check your site for security, performance, and SEO best practices compliance.
Full E-commerce Support

Our marketing and e-commerce team helps you not only maintain but also grow your store. We propose strategies that will increase your sales results.

How Does the Cooperation Work?

One-time Hour Packages or Ongoing Support
Depending on your needs, you can choose a one-time hourly package or ongoing support. We offer flexible collaboration terms tailored to your requirements.

Transparent Collaboration Process:

Initial Consultation

Share your needs, and we’ll propose actions.
Evaluation and Quotation

We prepare a detailed quote with a work schedule.
Task Execution

After the quote is accepted, we start the work on the agreed date.
Reporting and Monitoring

We regularly report progress and present work results.

We provide Automation as part of ongoing collaboration:

Automated Welcome Emails

Automatic sending of welcome emails to new customers who have signed up for the newsletter or created an account in the store.

Abandoned Carts

Automatic reminders sent to customers who added products to the cart but did not complete the purchase.

Product Recommendations

Personalized product recommendations based on previous purchases or browsing behavior of customers.

Post-Purchase Follow-Up

Automatic messages sent after a purchase, e.g., asking for a product review or recommending similar products.

Up-Selling and Cross-Selling Campaigns

Automation of special offers aimed at encouraging customers to purchase more expensive products (up-selling) or complementary items (cross-selling).

Customer Segmentation

Automatic segmentation of the customer database based on behavior, purchase history, interests, etc.

Loyalty Programs

Automated messages reminding customers about available loyalty points, special promotions for loyal customers, or exclusive offers.

Email Retargeting

Automated emails reminding customers about products they viewed but didn’t purchase.

Automatic Birthday Discounts

Sending special discount codes or offers for customers’ birthdays.

Product Replenishment Reminders

Automatic reminders sent to customers about repurchasing products that may be running out (e.g., cosmetics, supplements).

Product Availability Notifications

Automation of notifications when a product that was out of stock becomes available again.

NPS (Net Promoter Score) Tracking

Automated messages with surveys to gauge customer satisfaction, helping to monitor loyalty.

SMS Communication Automation

Automated SMS messages, e.g., cart reminders, order confirmations, or promotion notifications.

Dynamic Website Banners

Automatically changing banners with special offers tailored to users based on their behavior.

Product Review Reminders

Automatic reminders sent after a purchase, encouraging customers to leave a product review.

SEO Support

We offer comprehensive SEO support, using tools such as SentiOne, SEMrush, Similarweb, and Ubersuggest. We also implement plugins like Yoast to optimize websites for search engines, and we ensure the improvement of website speed. We optimize meta descriptions, structured data, and content for SEO, utilizing AI for content analysis and optimization, which helps in better ranking in search engine results.