{"id":2756,"date":"2025-01-15T10:43:00","date_gmt":"2025-01-15T08:43:00","guid":{"rendered":"https:\/\/gorilla-commerce.eu\/case-studies\/ortopedico-zakup-protez-i-konsultacje-online\/"},"modified":"2025-05-09T11:52:59","modified_gmt":"2025-05-09T09:52:59","slug":"ortopedico-zakup-protez-i-konsultacje-online","status":"publish","type":"case-study","link":"https:\/\/gorilla-commerce.eu\/en\/case-studies\/ortopedico-zakup-protez-i-konsultacje-online\/","title":{"rendered":"Ortopedico \u2013 Prosthetics Purchases and Online Consultations"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1346\" height=\"662\" src=\"https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-15-o-09.31.09.png\" alt=\"\" class=\"wp-image-2752\" style=\"aspect-ratio:3\/2;object-fit:cover\" srcset=\"https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-15-o-09.31.09.png 1346w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-15-o-09.31.09-300x148.png 300w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-15-o-09.31.09-1024x504.png 1024w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-15-o-09.31.09-768x378.png 768w\" sizes=\"auto, (max-width: 1346px) 100vw, 1346px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Problem:<\/h2>\n\n\n\n<p><strong>Ortopedico<\/strong> faced the challenge of developing a comprehensive medical platform that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enabled patients to easily access a catalog of prosthetics and place orders online.<\/li>\n\n\n\n<li>Allowed scheduling of in-person visits and video consultations with specialist doctors.<\/li>\n\n\n\n<li>Automated the appointment booking process and sent reminders.<\/li>\n\n\n\n<li>Provided a transparent system for tracking orders.<\/li>\n\n\n\n<li>Met strict security and legal standards for patient data protection (GDPR compliance).<\/li>\n<\/ul>\n\n\n\n<p>The absence of an adequate digital platform led to communication difficulties between patients and doctors, a complicated prosthetics ordering process, and long waiting times for consultations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Actions:<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Analysis of patient and medical specialist needs:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Conducted an in-depth analysis of the expectations of patients and doctors.<\/li>\n\n\n\n<li>Identified key functionalities: product catalog, appointment booking system, video consultation module, and order tracking.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>UX\/UI Design:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Created an intuitive interface tailored for both patients and specialists.<\/li>\n\n\n\n<li>Ensured aesthetic design and easy navigation across devices.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Appointment booking system:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Implemented an advanced calendar for in-person and online consultations.<\/li>\n\n\n\n<li>Added automated visit confirmations and email\/SMS reminders.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Medical product catalog:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Developed a detailed prosthetics catalog with filtering options based on patient needs.<\/li>\n\n\n\n<li>Added an online ordering module and a delivery status tracking system.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Video consultations:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Integrated a secure video consultation module for real-time doctor-patient interaction.<\/li>\n\n\n\n<li>Enabled consultation history and medical documentation sharing.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Order tracking module:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Allowed patients to monitor the status of their orders in real time.<\/li>\n\n\n\n<li>Integrated automatic notifications for order status changes.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>GDPR compliance and data security:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Designed the platform in accordance with GDPR requirements and cybersecurity standards.<\/li>\n\n\n\n<li>Applied data encryption and secure access to user accounts.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Performance and accessibility optimization:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Ensured platform responsiveness on all devices (computers, smartphones, tablets).<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Solution to the Problem:<\/strong><\/h2>\n\n\n\n<p><strong>The Ortopedico platform<\/strong> has become a comprehensive tool for supporting patients and medical specialists. Its main features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Easy prosthetics ordering:<\/strong> Patients can browse the product catalog, filter by needs, and order online.<\/li>\n\n\n\n<li><strong>Appointment booking system:<\/strong> Users can quickly schedule in-person and online consultations with specialists.<\/li>\n\n\n\n<li><strong>Video consultations:<\/strong> Patients can consult doctors in real time without visiting the clinic.<\/li>\n\n\n\n<li><strong>Order tracking:<\/strong> Users have full access to their order status and delivery information.<\/li>\n\n\n\n<li><strong>GDPR compliance and security:<\/strong> The platform guarantees full data protection and legal compliance.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/2-6-1024x768.png\" alt=\"\" class=\"wp-image-2754\" srcset=\"https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/2-6-1024x768.png 1024w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/2-6-300x225.png 300w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/2-6-768x576.png 768w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/2-6-1536x1152.png 1536w, https:\/\/gorilla-commerce.eu\/wp-content\/uploads\/2025\/01\/2-6-2048x1536.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Client Achievements:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>55% increase in prosthetics orders<\/strong> due to a simplified purchasing process.<\/li>\n\n\n\n<li><strong>40% growth in online consultations<\/strong> thanks to the integrated video consultation module.<\/li>\n\n\n\n<li><strong>Improved access to specialized medical services:<\/strong> Patients can book appointments from anywhere.<\/li>\n\n\n\n<li><strong>Automated visit reminders:<\/strong> Reduced no-shows by 30% through automated notifications.<\/li>\n\n\n\n<li><strong>Enhanced patient satisfaction:<\/strong> The intuitive platform has improved the overall user experience with medical services.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why Us?<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Experience in the medical sector:<\/strong> We create solutions compliant with the strict requirements of the healthcare industry.<\/li>\n\n\n\n<li><strong>Data security:<\/strong> Our platforms meet GDPR standards and cybersecurity requirements.<\/li>\n\n\n\n<li><strong>User-friendly solutions:<\/strong> We design systems that are easy to use and eliminate technological barriers.<\/li>\n\n\n\n<li><strong>Flexibility and scalability:<\/strong> Our solutions can be easily expanded with new features and integrations.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Further Cooperation:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SMS notification system:<\/strong> Planned implementation of reminders for upcoming appointments and order status updates.<\/li>\n\n\n\n<li><strong>Medical analytics module:<\/strong> Introduction of tools to analyze patients&#8217; health statistics.<\/li>\n\n\n\n<li><strong>Integration with CRM systems:<\/strong> Improving patient relationship management and medical record handling.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>New Opportunities:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>International expansion:<\/strong> Adapting the platform to local medical regulations and implementing multilingual capabilities.<\/li>\n\n\n\n<li><strong>Telemedicine module:<\/strong> Extending video consultations to include remote diagnosis and patient health monitoring features.<\/li>\n\n\n\n<li><strong>Personalized rehabilitation plans:<\/strong> Introducing tools for creating individual rehabilitation programs for patients.<\/li>\n\n\n\n<li><strong>Mobile app:<\/strong> Developing a dedicated mobile app with full access to platform features.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We developed a comprehensive medical platform for Ortopedico, supporting patients and doctors. It facilitates prosthetics ordering, video consultations, appointment scheduling, and order tracking while adhering to the highest data security standards.<\/p>\n","protected":false},"featured_media":2755,"template":"","categories_case":[710],"class_list":["post-2756","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","categories_case-medtech-healthtech"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ortopedico \u2013 Prosthetics Purchases and Online Consultations - Gorilla Commerce &amp; Solutions<\/title>\n<meta name=\"description\" content=\"A platform for prosthetics ordering, video consultations, and appointment scheduling. 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